Service & Maintenance

Air Cool Engineering Midlands Limited began trading in 1997 as a specialised air conditioning contractor providing Split Type DX installations-VRV installations-Computer Room Cooling and Cold Room installations. The Service and Maintenance department was formed as an integral part of the business to ensure after sales service commitments were fulfilled and ongoing client satisfaction was met and exceeded. Since its formation in 1997 the company has successfully procured a range of HVAC contracts throughout the United Kingdom for a number of Blue Chip companies.

During the following years ACE has diversified adding general mechanical and electrical services to the list of services provided. During this time we have built an industry recognised reputation of excellence and reliability second to none. Due to this reason we are utilised by a number of other HVAC contractors as specialist contractor to resolve issues that previously could not be resolved.

 

At Air Cool Engineering Midlands Ltd we consider client satisfaction to be the key to all of customer relationships. We aim to ensure problems are resolved in a timely and efficient manner ensuring first time fixes are carried out where possible. All of our engineers at Air Cool Engineering Midlands Ltd are dedicated to providing a professional service with ongoing recommendation to ensure equipment operates reliably and efficiently.

 

Air Cool Engineering Midlands Ltd can offer basic service and maintenance packages right through to extensive tailor-made building service contracts that are designed to meet the needs of our varied clients.

 

In addition to providing comprehensive after sales service support to our in-house projects department, we also offer stand-alone contracts to a wide range of HVAC equipment throughout various industries and applications. Due to our numerous manufacturing partnerships we are able to offer extended warranty periods on equipment installed by ourselves and also in cases where the original installer is manufacturer accredited.

 

As part of our manufacturing partnerships our engineers are issued with manufacturer service checker software which enables them to interrogate their system more comprehensively and carry out alterations to the system settings to enable more energy-efficient and cost-effective operation of the equipment.

In addition to this we insist our mobile service engineers are regularly sent on a range of manufacturing training courses in order to keep up to speed with new innovative air conditioning equipment, associated controls and the correct commissioning / servicing procedures in order to maintain HVAC equipment as per manufacturers recommendations (as a minimum we aim for our engineers to attend at least two courses per manufacturer per year). This helps us to enable quick, trouble free resolution of all warranty claims on behalf of all of our clients.

 

All of our frontline engineers must be City and Guilds, ACRIB, CSCS, NVQ qualified in refrigeration and air conditioning. They also hold all of the relevant health and safety skills training needed to carry out day to day tasks safely and competently. In addition to this we insist our mobile service engineers are regularly sent on a range of manufacturing training courses in order to keep up to speed with new innovative air conditioning equipment, associated controls and the correct commissioning / servicing procedures in order to maintain HVAC equipment as per manufacturers recommendations (as a minimum we aim for our engineers to attend at least two courses per manufacturer per year). This helps us to enable quick, trouble free resolution of all warranty claims on behalf of all of our clients.

 

Please see below the types of equipment and manufacturers our engineers have extensive experience working on, on a day to day basis.

Types of systems

  • Split a/c systems
  • Air Handling Systems
  • VRV systems
  • Close Control
  • DX cooling
  • Centrifugal chiller
  • Screw Chiller
  • Four port fan coils
  • Package systems
  • LTHW Heating and Chilled Water Pumps

Manufacturers

  • Daikin – D1 Partner
  • Hitachi – Business Partner
  • Mitsubishi – Business Solutions Partner
  • Toshiba – Additions Partner
  • Trane
  • Airedale
  • Stulz
  • Denco
  • Lennox
  • VES
  • LG